FAQ — Super Movers
Nearly every call to the Houston office circles back to the same few worries — deposits, what happens when a storm closes the roads, coverage if something gets dinged, and how we land on one flat number. Here is where those get answered plainly.
- Licensed, bonded & insured
- Flat-rate, no hourly surprises
- Local & long-distance
Get Your Free Quote
Tell us about your move — we reply with a flat price.
Have a question before you book your move? Below are the answers our St. Augustine office gets asked most, covering pricing, scheduling, insurance, storm rescheduling, and our damage policy. If you do not see what you need, reach out to our office and we will walk you through it.
How does Super Movers price a move?
Do you require a deposit to book?
How far in advance should I schedule?
Are you licensed and insured?
What happens if a hurricane or storm hits my moving date?
What is your policy if something gets damaged?
Do you use your own crew or subcontractors?
Do you charge extra for stairs, long carries, or the historic district?
Our Services
The beach condo on Anastasia Island gets the same movers and the same equipment as the five-bedroom packing up for Orlando — we don't hand the small jobs to a lesser crew. Whichever of the nine services you book, it stays ours the whole way, never resold to some truck down the road.
Our Range Of Services IncludesLocal Houston Moving
The Heights, Montrose, Katy, Sugar Land, Pearland, Cypress and the rest of Greater Houston under one signed flat rate.
Learn More →Long-Distance Moving
Long-hauls out of Houston to Dallas, Austin, San Antonio, Fort Worth and beyond, driven by the same crew that loaded at the curb.
Learn More →Residential & Home Moving
Inner-Loop bungalows, Katy and Sugar Land family homes, and Woodlands new-builds handled by a crew that knows Houston housing stock.
Learn More →Apartment & Condo Moving
High-rise, mid-rise and gated-community moves with COI to property management, elevator booking and access coordination before the truck rolls.
Learn More →Full-Service Packing
Boxes, paper, custom crates for fragile pieces, and full-service pack days run by uniformed W-2 movers.
Learn More →Storage & Short-Term Holding
Climate-controlled storage between closings, between leases, or while the new place is ready. Daily or by the month.
Learn More →Piano & Specialty Moving
Uprights, baby grands, gun safes and heirloom pieces handled with walk-boards, e-track straps and stair-climbing dollies.
Learn More →Loading & Unloading Help
A two-mover W-2 crew to load or unload your rented truck or portable container, with no equipment minimum.
Learn More →Senior Moving & Downsizing
Patient 55-plus downsizing crews, including moves into Houston-area retirement communities.
Learn More →From The First Call To The Last Box
Every job we run in Houston moves through the same four stages, and not one of them ends in a moving-day surprise. Here is what each stage looks like up close.
Aisha Sizes Up The Job
She would rather see the place than guess at it, so a walkthrough — in your home or over video — is where the figure starts. A one-way cobblestone lane too tight for the full-size truck, a third-floor beach condo on a slow elevator, an old upright wedged into a historic-district back room: all of it lands in the quote before you commit to anything.
Nancy Squares Away The Paperwork
If your HOA or a beachfront tower wants proof of insurance on file before a truck rolls through the gate, Nancy emails it over and pins the flat rate down in writing days ahead — so nobody is digging up documents at the guardhouse while the crew waits, and the number never moves after that.
Todd Or Wyatt Takes The Crew Out
A run around St. Johns County goes out under Todd; anything on a long Florida haul rides with Wyatt. Whichever it is, every piece is padded before it leaves the room, and the crew reads a tight downtown lane or a narrow historic-district stairwell rather than muscling straight through it.
We Leave It Set Up, Not Stacked
You aren't left staring at a wall of boxes when we pull out. The used wrap and broken-down cardboard ride off on the truck, every carton has already been carried to whatever room its label calls for, and the beds are stood back up and ready to make. What's waiting for you is a house you can start living in.
The Reasons People Hire Us Twice
A Crew Chief Who Knows You By Name
There's no rotating cast of foremen here. Todd has the local crew, and after years on these streets he can usually tell from the curb alone whether the full-size truck fits down a downtown lane or whether it's going to take a shuttle. Wyatt owns the long-distance runs — he put in seven years behind a CDL freight rig before this, so a day of interstate miles doesn't faze him. Either way, you know exactly who's running your move well before it starts.
Hurricane Season Won't Bump Your Date
Storm season around here isn't something we scramble to react to. The heavy summer downpours and the June-through-November hurricane calendar are both penciled in long before your date comes up, so a rough forecast never costs you your slot. Every truck carries extra wrap and shrink for the salt-air humidity, and when a named storm or a slipped closing pushes your date back, we shift with it and keep the booking.
The Same Truck The Whole Way
There is no depot swap on a long-distance job with us, no second driver picking up where the first left off. Wyatt runs the whole lane himself — loading in Houston, driving the miles, and carrying the last box inside at the destination, be it Jacksonville half an hour up the coast or Tampa at the end of a long day. Nobody but the crew that packed you ever lays a hand on your things.
Explore Our ServicesLet's Get Your Houston and the Greater Houston area Move On The Calendar
Tell Karen what you're moving and when — most calls end with a flat number already in hand, even in the weeks a storm forecast has us reshuffling half the board.
Reviews From Our Customers
“This moving company was outstanding. From the minute the guys showed up until the last piece of furniture was moved and installed we couldn't be more pleased. Fast, efficient, and nothing damaged! Thank you :)”
“I have never had a better experience with a mover or for that matter any retailer at all! Brian and his team are incredible! They are so personable and considerate, they've won my business forever and I will refer any friends or family who need help moving. 10 out of 10, these people are perfect!”
“2 person crew moved our furniture and they did a fabulous job. They were meticulous to wrap all the furniture and ensure no damage was done. They asked questions, doubled checked everything. It took them 2 hours and 15 minutes to load up the house and unload the house. Would definitely use them again!!”
Let's Get Your Move On The Books
Find Us Here
5718 Westheimer Rd Suite 1000, Houston, TX 77057Working Hours
Mon-Sat 7:30 AM - 7:00 PM, Sun by appointment